For both OCS 2007 and OCS 2007 R2, you enable archiving and CDR for an Office Communication Server by setting the global properties for the associated forest.
To enable Archiving and CDR Roles on the OCS Server
1. From the treeview in the OCS Administrators Console, select the Forest node.
2. Right-click and select Properties | Global Properties
3. Select the Archiving tab.
4. In the sections for Internal Communications and Federated Communications, select Archive for all users.
5. Select the Call Details Records tab.
6. Select the following check boxes:
• Peer-to-peer call details
• Conferencing call details
• Voice call details
7. Click OK.
Activating the Archiving and CDR Roles
Using the OCS Administrators Console, you now must activate call detail records (CDR). CDRs are logs of usage statistics from conference, instant messaging, and phone sessions that take place across your OCS servers.
To enable CDR on your OCS server
1. From the treeview in the OCS Administrators Console, select the server or pool name for which you are activating CDR:
• If you are using Office Communications Server Standard Edition, select Forest | Standard Edition Servers and select the server you want.
• If you are using Office Communications Server Enterprise Edition,select Forest | Enterprise Pools and select the pool you want.
2. Open the Front End Properties page:
• For all versions except OCS 2007 Enterprise Edition, right-click the server or pool name, select Properties | Front End Properties.
• For the OCS 2007 Enterprise Edition, expand the appropriate pool and select Front Ends. Right-click and select Properties.
3. Activate call detail records for the OCS server:
• For OCS 2007, select the Archiving tab and select the Activate call details recording check box.
• For OCS 2007 R2, select the Monitoring tab and select the Enable call detail recording (CDR) check box.
4. Optional: To include message sizes and volume counts in the MessageStats reports, you can enable content archiving:
• For OCS 2007, select the Archiving tab and select Activate content archiving check box.
• For OCS 2007 R2, select the Archiving tab and select the Activate IM content archiving check box.
5. Click Apply and click OK.
6. Using either the Services Manager or the OCS Administrator Console, restart the OCS services.
• For OCS 2007, restart the following services: the Office Communications Server Archiving and CDR (RtcLog) service and
the OCS Front-End service.
• For OCS 2007 R2, restart the following services: the Office Communications Server Archiving (RtcLog) service, the Office
Communications Server Call Detail Recording (RtcCDR) service,and the Office Communications Server Front-End service.
