The following error is logged when running the OCS/Lync Default gathering:
"Unable to gather information because call types are not defined for the Lync Server voice routes"
The mapping of Lync Voice Routes to Call Types has not been properly configured in MessageStats for Lync
Ensure the Lync Voice Routes to Call Types mapping has been properly configured:
1. Open the MessageStats console
2. Right click the OCS/Lync Server node and select Voice Properties
3. Select the Lync Voice Routes tab
4. Assign an appropriate call type to each Lync server voice route
5. Ensure the mediation servers and gateways have been added
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