You May Get 'Cannot validate license' Error Message
You may get �cannot validate license� error message when you open MessageStats console.
This error messages indicates that the SQL server where QMS database is installed is not started or cannot be accessed. As a result the QMS cannot verify the license count.
To resolve the issue, please check that SQL server is running and can be accessed. Confirm that the account running the gatherings has all required permissions in the QMS DB. This account must be part of the MessageStats Admin Security Group, Local Admin and SQL Admin rights.