When you try to install Litespeed 4.8.3 onto an Windows 2008 (with SP1) server running SQL 2005 (SP2) server you will get similar message in the logs.
________________________________
Log Name: Application
Source: MsiInstaller
Date: 6/10/2008 1:37:11 PM
Event ID: 11721
Task Category: None
Level: Error
Keywords: Classic
User: CompanyCORP\mrroger
Computer: CompanyTest01.corp.test.ad
Description:
Product: LiteSpeed -- Error 1721.There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: RegisterProcs, location: D:\Program Files\Imceda\LiteSpeed\SQL Server\Engine\SLS64Installer.exe, command: "D:\Program Files\Imceda\LiteSpeed\SQL Server\" 0 1 ""
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
Non-supported platform
The 4.8.3 Release Notes document doesn't list 2008 O/S as a supported platform and the 4.8.3 version was not tested against 2008 O/S and/nor 2008 SQL server.
Here is workaround, which is not officially supported and can be used only at your own risk if it is necessary:
4.8.3 can be loaded on Windows 2008, but you have to do the following:
Disable user account control, then reboot the server to take effect.
From 4.8.3 release notes:
" System Requirements:
Before installing LiteSpeed for SQL Server 4.8.3, ensure your system meets the following minimum hardware and software requirements:
Operating System Microsoft Windows 2003 (All Service Packs)
Microsoft Windows 2000 (Service Pack 4)
Microsoft Windows XP (Service Pack 1)
Database Software
SQL Server 7 (Service Pack 4)
SQL Server 2000 (All Service Packs)
SQL Server 2000 64-bit (Itanium) (All Service Packs)
SQL Server 2005 (All Service Packs, x86, x64, and Itanium) (SSMS plugin requires SP2 and above) "
