User is prompted for License Key every time Toad is launched. (4265253)

User is prompted for License Key every time Toad is launched.

Each time Toad is launched, the user is prompted to enter a license key. How can the key be registered to avoid each user from having to register the key, each time it is launched?

This most often occurs when installing Toad on a CITRIX or Terminal Services environment, 

Each distinct Windows user is expected to input a license key when first launching TOAD by design. The reason behind this was to allow sites with multiple license keys to having one installation of TOAD on the server.

After the first launch and registration of the key, subsequent launches should not prompt for the key again. 

Note, the location of the file can depend on OS and version of Toad for Oracle. The paths noted below are for the newer versions of Toad for Oracle and Windows Vista, Windows 2008, Windows 7

WORKAROUND 1:
When working with a new format license key (30+ alpha-numeric string) and applying a key to each individual user...

1. Launch Toad for the first time - enter in the license key when prompted. This will create the productlicenses.xml file that stores the license key. Go into the current user's personal fold and collect a copy of the productlicenses.xml file created.
I.e. C:\Users\<current user folder>\App Data\Local\{08439167-4CA5-48E9-A810-A3A7C0B80B06}

Note the App Data directory may be hidden by Windows. 

2. For each other individual user accounts, go to C:\Users\<personal folder>\App Data\Local\{08439167-4CA5-48E9-A810-A3A7C0B80B06} and paste a copy of the productlicenses.xml file into there.

Do this for each user that needs the key.

3. Launch Toad, Toad will open and the user will not have to enter the license key.

WORKAROUND 2:
When working with a new format license key (30+ alpha-numeric string) and applying the same key to all users...

1. Launch Toad for the first time - enter in the license key when prompted. This will create the productlicenses.xml file that stores the license key. Go into the current user's personal fold and collect a copy of the productlicenses.xml file created.
I.e. C:\Users\<personal folder>\App Data\Local\{08439167-4CA5-48E9-A810-A3A7C0B80B06}

Note the App Data directory may be hidden by Windows. 

2. Go to C:\ProgramData and create the directory {08439167-4CA5-48E9-A810-A3A7C0B80B06}.

Note this folder may already exist but is hidden by windows. If this is the case, try to access the full path directly, C:\Program Data\{08439167-4CA5-48E9-A810-A3A7C0B80B06}.

3. In this directory, paste the copy of the productlicenses.xml file into here.

When each user launches Toad, Toad will automatically run through a list of locations to look for the key. It will check "ProgramData", find the license file, and apply it to the user.

4. Launch Toad. Toad will open and the user will not have to enter the license key.

Citrix Terminal Server||Please review Internal Solution SOL47155 for v9.7.0 specific issue (User being prompted for key and setup every time Toad 9.7 is launched)

Note when using All User/ProgramData to store the license key, the same key will be applied to all users who log into that computer and run Toad. Saving the license like this is not user specific. Also, if changes are needed for the Toad license, the change would need to be done manually directly in the All Users/ProgramData copy of the ProductLicenses.xml file. Toad itself will not update/save changes made in the licensing window to the ProgramData copy of the file (it will only save to the current local users' directory). Alternative workarounds if working with an old format license key (21 digit string)... 1. Launch Toad for the first time - enter in the license key when prompted. This will create the QSAuth11.key file that stores the license key. Go into that user's personal fold, Toad directory and collect a copy of the QSAuth11.key file created. I.e. C:\Documents and Settings\\Application Data\Quest Software\Toad for Oracle\\QSAuth11.ke