Issue
With Internet Explorer or Edge, when attempting to log into ControlPoint using Modern Authentication, either for the first time or after the browser session expires, I am continually prompted to log in but the login never completes successfully.
Resolution
This issue does not occur with Chrome. However, if you want to continue to use Internet Explorer or Edge, use the information in the following table to resolve the issue.
|
If you are using ... |
Then ... |
|
Internet Explorer |
change Internet Options > Security options as follows: 1Add https://login.microsoftonline.com to the Trusted Sites. 2Add the ControlPoint URL to the Trusted Sites. 3Change the Custom Level as follows: a)Select Local Intranet. b)Click [Custom level...]. c)Enable the Websites in less privileged web content zone can navigate into this zone option. |
|
Edge |
upgrade to the latest version of Edge. https://www.microsoft.com/en-us/edge NOTE: This is a Microsoft Known Issue. |
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