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Metalogix ControlPoint 8.6.1 - for Office 365 Administration Guide

Preface The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License Setting Up ControlPoint Services Using Discovery to Collect Information for the ControlPoint Database Cache Updating Full Discovery and Scheduler Windows Jobs Using Sensitive Content Manager Services Setting Sensitive Content Manager End Points and Managing Scanning Preferences Registering and Re-registering the ControlPoint Online App for Modern Authentication Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses Changing Default Settings to Improve Application Performance Changing Settings to Improve Discovery Performance Changing Default Settings for Navigation Changing Trace Switch Logging Levels Changing Default Settings for Compliance Managing Site Provisioning Settings Setting Preferences for the ControlPoint Scheduler Changing Settings for Anomalous Activity Detection Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings ControlPoint Online-Specific Settings
Troubleshooting

Starting or Stopping the Metalogix ControlPoint Discovery Service and Changing Discovery Service Properties

You can start, stop, pause or resume the Metalogix ControlPoint Discovery Service either from the Windows Service dialog or from the Discovery Setup - Service Properties tab.

 

Discovery Service START O365

You can also change the Service Account of the Metalogix ControlPoint Online

Discovery Windows Service from either the Windows Service dialog or from the Discovery Setup - Service Properties tab.

Discovery Service Properties from Windows Services O365

 

Remember that the Discovery Service Account requires permissions that are already granted to ControlPoint Service Account (such as access to the ControlPoint Services (xcAdmin) database) in addition to the permission to Run as a Service.

Monitoring the Discovery Service Queue

You can monitor the status of ControlPoint Discovery jobs via the Discovery Setup - Vew Queue tab.Discovery Service VIEW QUEUE O365

Note that the Status may be one of two values:

0 = Running

OR

1 = Not Running (that is, last run completed and/or next run pending)

You can also choose to Auto Refresh the monitor at a rate of anywhere from 1 to 5 seconds.

Viewing Discovery Detail

You can view the details of a Discovery Service run in the DiscoveryServiceO365.log, which is located in the folder where the Discovery Service files reside (by default C:\Program Files\Metalogix\ControlPoint Online\ControlPointFeatures\Services\Discovery. A new log is created each week (with the date that the log was created appended to the file name). The level of detail recorded in the log depends on the Discovery Trace Switch values.

ControlPoint Settings Used by the Discovery Service

The majority of Discovery Performance-related ControlPoint Settings apply to Discovery only when run via the ControlPoint Discovery scheduled  job or via the Control application interface.  However, the following settings are also used by the Discovery Service:

·Enable Options That Require Discovery (DiscoveryEnabled)

·Site Collections to Exclude from Full Discovery (URLEXCLUDE)

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