Upon clicking the Download as .csv link from the results of a ControlPoint search or analysis, the following message displays:
Error: No cached data for download
The time period during which ControlPoint holds search or analysis results in the server's cache has expired.
Re-run the search or analysis and complete the download to csv while the data is still in cache.
NOTE: By default, ControlPoint holds results data in cache for 20 minutes. ControlPoint Application Administrators can, however, specify a different length of time.
When an attempt is made to save search or analysis results to an Excel file via the results toolbar, the following message displays:
The file you are trying to open, '[file_name].xls', is in a different format than specified by the file extension. Verify that the file is not corrupted and is from a trusted source b efore opening the file. Do you want to open the file now?
Security settings are insufficient for the ControlPoint Service account's Temp folder on the We b front-end server.
1Log into the Web front-end server where ControlPoint is installed.
2Navigate to the Temp folder.*
3Make sure the group Authenticated Users has Full Control permissions
*Note that, as shown in the examples below, the precise location of the appropriate Temp folder depends on your server configuration.
An action or analysis you requested is took longer than expected. If you requested an analysis, try changing the option to use data from the cache, or narrow the scope of the analysis. If Discovery was running at the time you made your request, try again after Discovery completes.
·If you have chosen to run an analysis on real-time data, consider using cached data instead.
·Narrow the scope of the operation. For example, re-initiate the operation from a different (lower) level of the SharePoint Hierarchy or modify your current parameters.
·If an interactive Discovery is currently running ( as indicated by the message Discovery is being performed now, started at [date] [time] in the application header) wait for it to complete before re-running the action or analysis.
The ControlPoint Application Administrator can also increase the SERVERTIMEOUT value.
·Message: Action is not Valid for Central Administration
·Central Administration was included within the scope of the selection but is missing from search or analysis results
·Central Administration is missing from the Customize Selection list of available items
Because the Central Administration Web application, site collection and site serve a special purpose, many ControlPoint operations cannot be performed on Central Administration. If Central Administration is within the scope of a selection (for example, you selected the entire farm), ControlPoint will automatically exclude it from the operation.
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