NetVault 13.0.2 - Release Notes

Corrected an issue where the Standard Capacity Edition and license of NetVault did not enable Plug-in for Oracle.

NV-1003, NV-1004

Corrected an issue where the NetVault https port may have allowed client-initiated renegotiations, which posed a process vulnerability.

NV-1087

Resolved character conversion issues that could result in errors in the display or commands generated in the WebUI.

NV-1157, NV-1200

Correct an issue where NetVault could not detect and add L700 emulation on Windows 2019.

NVBU-19927

The Teradata CS0086719 vulnerability ZDI-17-982 that existed in NetVault Backup Server 11.3.0.12 was resolved in NetVault release 11.3.0.16.

NVBU-19953

Corrected a memory allocation issue that could result in failed restores of large backups stored on QoreStor.

QS-10112

When performing a push install from NetVault Server running on a CentOS 6 32-bit operating system to Windows Server 2019, the temporary share created on the target server cannot be mounted on the CentOS machine, which causes the operation to fail. This issue also prevents the share created on the Windows Server 2019 machine from being added as a package store to the NetVault Server running on the CentOS 6 32-bit operating system.

DNAD-2014

If you are using Huawei OceanStor Device Manager and a snapshot is mounted on multiple NetVault clients, unmounting that snapshot from any one of the NetVault Clients also unmounts the snapshot from all NetVault Clients.

NV-64, NVBU‑18684

When created on a Windows 32-bit operating system with a NetVault 13.0 hybrid installation, array-based persistent snapshots fail.

NV-652

When multistreaming jobs, the Job Status may not represent the exact amount of data backed up, as aggregation logic is inaccurate for multiple streams.

Workaround: View the Device Activity.

NV-840

In the WebUI, the configuration setting for the license warning message does not work properly.

NV-889

On a Windows server, when upgrading and performing a hybrid-to-pure migration, the catalog service does not start.

NV-896

When a user installs a version of a plug-in that is prior to 13.0, an “installation successful” message appears, along with a warning that the user must manually install a temporary or permanent license.

NV-935

A DataCopy phase 2 job fails with a crash dump when DataCopy starts from DDOS version 6.0 to 7.2 using DD Boost devices.

NV-1398

In Push Installation, if the installation path is /usr, the installation fails and then removes the contents of the /usr directory on the target machine, which includes the system commands and libraries from /usr/bin, /usr/sbin, /usr/lib, and /usr/lib64 directories.

Workaround: When using Push Installation, use /usr/netvault as the installation path.

NV-1416

Restore job logs for the In-Progress [rda_archive_restore --cloud_archive_restore] job need more information.

NV-1420

While editing a restore selection set on the Edit Selection Set page, the Next button is disabled.

Workaround: Select or clear the data selection tree check box on the Edit Selection Set page.

NVBU-16148

The diagnostic data for some NetVault Client machines with an older configuration is intermittently collected only partially due to a timeout.

Workaround: Increase the value in the Physical Client Long Timeout field of the Web Service dialog box.

NVBU-15735

Quest DR Device is not accessible after you change the DR Device user password.

NVBU-15843

CLI displaying non English characters incorrectly. For example,

NVBU-13974 (31104)

The restore job from NDMP backup data copied to 256Kib drive fails and displays an “NDMP data does not start on a block boundary” error message.

Workaround: https://support.quest.com/netvault/kb/212701

DNNDMP-657 (31825)

On the Manage Devices page, in Tree View, clicking Scan starts scanning the selected slot, drive, or library immediately. It does not show the Minimum life for imported backups (days) dialog box or confirmation message.

NVBU-14745 (32197)

On the Manage Devices page, in Tree View, you cannot select multiple media from the list of available media for a bulk blank operation.

NVBU-14758 (32214)

On the Manage Devices page, in Tree View, you cannot select multiple media from the list of available media for a bulk label operation.

NVBU-14759 (32215)

When performing backups with the NetVault Plug-in for Teradata, if the number of parallel streams exceeds the SoftStreamLimit set for the target NetVault SmartDisk, the backup job stops responding.

NVBU-389 (1948)

When a backup that is configured as “restartable” is duplicated, only the data backed up in the last restarted instance of the job is duplicated.

NVBU-1160 (3971, (NVG‑4022)

In NetVault with a non-English locale, the Running Status field does not display a current job status as the output of nvreport command and Report Job.

NVBU-1186 (3997) (NVG‑4206)

On Linux- and UNIX-based systems, the progress message that is displayed during NetVault installation is displayed correctly only if the system is configured to use the UTF-8 character set.

NVBU-10588 (26249)

If the Network Manager process (nvnmgr) stops responding due to any error and fails to exit properly, it prevents the NetVault Service from starting on that machine.

Workaround: If this error occurs, manually stop or end the nvnmgr process before restarting the NetVault Service.

NVBU-11005 (26778)

After upgrading to Firefox 31, if you try to log in to the NetVault WebUI, the following error message is displayed:

Issuer certificate is invalid. (Error code: sec_error_ca_cert_invalid)

The new security library security.use_mozillapkix_verification raises this certification error when you try to access a self-signed certificate.

Workaround: To resolve this issue, do the following:

NVBU-11321 (27189)

On Windows, if a copy of a “.cfg” file is created in the <NetVault home>/config directory, the WebUI may display empty or partly empty dialog boxes when the settings are accessed from the Change Settings page after restarting the service.

NVBU-12734 (29149)

Under certain conditions, the NetVault Server may be unable to determine the status of the push installation task on a remote client. In such cases, the task status may remain in the “Running” state. This error can occur under the following conditions:

Subsequent tasks remain in a “Pending” state until you cancel the previous task.

NVBU-13610 (30508)

When performing push installations, if you use any illegal characters in the machine password for a new client, the remote installer reports an error and fails to install the software on the client.

NVBU-13632 (30537)

If the server IP address is used to configure a local package store (for example, \\10.11.12.3\PkgStore), the user credentials are not validated when the package store is added or updated. If you specify invalid credentials, no errors are reported. However, the deployment task fails if the authentication fails and the packages cannot be retrieved from the store. Therefore, Quest recommends that you use the server name when configuring the path to a local store (for example, \\WinServer1\PkgStore).

NVBU-13647 (30558)

Known issues related to Plug-in for RDA on Solaris:

NVBU-13678 (30596)

Known issues related to DR Series Systems:

On a Linux system, NetVault fails to access a DR Series system if you do the following:

When you remove the plug-in, it deletes the directory /usr/local/oca-libs, which causes an error when NetVault tries to access the device.

Workaround: After removing the plug-in, complete the following steps:

The Delete Non-Scheduled Jobs option is intended to delete unscheduled jobs after a specified period. Because the jobs using the Triggered schedule type have no physical scheduled time, they are also deleted after the specified period elapses. If you are using Triggered jobs in your NetVault environment, do not use the Delete Non-Scheduled Jobs option.

When using NetVault Plug-in for NDMP (Plug-in for NDMP), if you run multiple jobs with the auto-deletion option set to “On,” the parent and child jobs may still be listed on the Job Status page.

Workaround: To correct this issue, close the NetVault WebUI, and start it again. There is no need to stop and restart the NetVault Service.

The canned report “Disk Storage Devices — General” is intended for the NetVault SmartDisk devices; this report does not show details about the DR Series systems and Data Domain Systems.

After restoring the NetVault Database, when you restart the NetVault Service, the job status shows “Scheduler Aborted Whilst Job Running.” This message can be ignored.

On a Solaris (SPARC or x86-64) system, when the LANG variable is set to en_US.UTF-8, the restore job wizard does not display the filenames on the Create Selection Set page. This issue is not encountered when LANG is set to C.

If the default locale is changed (for example, from UTF8 to EUC or from EUC to UTF8), the EULA may not be displayed properly.

Workaround: To view the EULA, use a terminal that can display EUC character set.

Beginning with NetVault Backup 11.1, if Plug-in for Oracle or Plug-in for Informix is installed on a Linux machine where NetVault Server is also installed, the backups of the plug-ins may fail due to certain libraries loading.

Workaround: Add the NetVault library path to the NetVault startup.sh script. For example, on a Linux-based NetVault Server:

NVBU-14424

(31721)

Pre-configured reports, including Disk Storage Devices - General, Front Side Data, Storage Utilization, and Storage Utilization - RAS, did not report the correct value for Licensed Protected Capacity.

NVBU-14623

Job details are not displayed when you click a policy job in the Job Status widget on the NetVault Dashboard page.

NVBU-17538

After running a job, when you go to the Job Status page to monitor the status of the job, it shows all the jobs with previously applied filters instead of showing all current activity.

Workaround: Select the Current Activity option in the View By job status filter option.

NVBU-17582

You cannot restore the data items of a network share backup located using the catalog search feature.

NVBU-17632

If you perform multi-stream backups to tape, select the Archive and Migration options in Backup Life, and identify an expiration date, the savesets are corrupted after the expiration is reached.

Workarounds:

NVBU-18297

When a LUN is mounted on an unsupported volume and the disk information is retrieved for a snapshot, the disk properties shows for VMware disk and not Huawei or Compellent disk. This causes the snapshot to fail.

NV-47, NV-49, (NVBU-18642, DNFSP-1016)

In the NetVault WebUI, when editing the Notification Profile, Extra Environment variables do not display.

NVBU-18925

In specific instances, changing the time window in the server monitor from 8 hours to another time range then back to 8 hours results in an incorrect graph.

Workaround: Use the 12-hour or 24-hour setting.

NVBU-18975

The Unusable Media widget on the dashboard does not show media that must be recovered.

NVBU-19214

The error “duplicate key value violates unique constraint” message appears multiple times in the pg_sql log files.

NVBU-19246

For LTO-7 tapes, the Explore Storage page inaccurately displays the size of an unused tape.

NVBU-19250

When running a historic job report by date on a Japanese Standard Time server, not all information displays in the report.

NVBU-19313

The Storage Utilization report shows the wrong licensed capacity for SmartDisk.

NVBU-19385

While choosing a default plug-in option after switching the language, the Web UI goes into deadlock, and performs no further operations.

NVBU-19427

When you try to reset the locale from French to English from the Server Change Setting page, the NetVault Server goes into Safe Mode.

NVBU-19493

On Linux, when creating a Large_VTL, if the WebUI times out due to inactivity or the user closes the WebUI while the creation is still in progress, the VTL creation does not occur.

Workaround: In the WebUI, create a VTL using the “Re-add previously generated virtual device” option, and then, in the webservice.cfg file, increase the SessionExpiryTime.

NVBU-19625

When a large number of jobs are in Running state, the Job Status page hangs.

NVBU-19694

NetVault job fails if it uses the same container with data stubbed for new jobs.

NV-1428

An Plug-in for Oracle restore job passes silently with errors when it should fail because the data is still on a QoreStor glacier tier.

NV-1430

A Plug-in for NDMP restore job succeeds when it should fail immediately as the data is archived with QoreStor.

NV-1431

QoreStor does not support multi-tenancy.

QS-437, DNR3‑71

If you run parallel backup or restore jobs on an AIX client with a QoreStor target, the jobs fail with a “Job Manger has lost the message channel unexpected” error message.

QS-4252, DNR3-870

When the Broadcast details to machines on local networks setting is disabled on a client, the nvclient utility fails to add the client.

Workaround: Use the nvclientadd -clientip <Client IP address> command to add the client.

NVBU-12966 (28829)

The asf_load_media command fails if the machine name contains any spaces.

When the asf_release_drive command is issued to various brands of library devices (for example, those containing various Exabyte or 9840 drives), a delay of up to eight (8) minutes may occur before a piece of media is unloaded.

Workaround: The workaround is to issue the “Unload” command from the NetVault WebUI.

The range function does not work properly for the nvacslsmedia command.

Workaround: The workaround is to explicitly run this command for each media item that you want to allocate or deallocate. You can use a script to do this task.

When a space character is all that is specified for a library name with the nvcleandrive command, the first library on the Manage Devices page performs a clean operation on the specified drive. For example, if you run the command nvcleandrive libraryname “<space character only>” -librarydrivenumber <X>, NetVault automatically targets the first library on the Manage Devices page and perform a clean operation on drive <X>.

When a null value is specified with the nvexpiresaveset command, any random saveset is expired.

When you run the nvjobmodify command, the job is submitted to run, even if you do not include the “‑submit” option in the syntax.

When a null string is specified with the nvremovemedia command, the first entry is deleted from the Media Database.

The nvsetcleaninglives command does not report any errors if you configure incorrect values for the lives option.

The “-include” option for nvsetcreate cannot be used to specify data selections below the “Fixed Drives” node in the selection tree.

The nvsetmodify command cannot be used to modify Schedule Sets. You can create a set using nvsetcreate, and assign it the same name to overwrite the existing set.

On Windows-based installations, the nvsyncronizesilomedia command does not update the media status on the Manage Devices page.

In an environment where the NetVault Client is installed on a Linux machine and the NetVault Server is installed on a Windows machine, if a non-default user password contains eight or more characters, the Command-Line Interface (CLI) utilities fail.

Workaround: Reset the user password to one that contains seven or fewer characters.

NVBU-17861

On Snap Appliance Filers, data must only be relocated to existing directories. Items relocated to directories that do not exist cannot be accessed due to permissions settings on the newly created directories.

DNFSP-113 (13979, (FSG‑188)

On ZFS, if the backup data contains ACLs on extended attributes, the restore job fails when you use the default restore options. If errors occur on restore of metadata, select the Discard Metadata option to restore the data.

DNFSP-456 (14324, (FSG‑514)

On Solaris ZFS and UFS file systems, the files and directories for which only the extended attributes have changed do not qualify for Incremental Backups.

DNFSP-636 (14504, FSG‑684)

When restoring a Linux or UNIX backup to a Windows-based NetVault Client, the items are restored successfully, but the job generates the following warning and log context:

Log message: <num> items and their contents could not be restored

Log context: <filename>: writing to file: Incorrect function

These messages can be ignored.

DNFSP-718 (14586, FSG‑760)

NetVault does not allow Apple Xsan restores when there are no affinity tags on the target server.

DNFSP-727 (14596, FSG‑770)

The exclusion list is not enforced for a corrupt file in an Incremental Backup.

DNFSP-910

On Oracle Solaris hosts, enabling a multi-stream FileSystem backup causes Incremental Backup performance to appear similar or worse than a Full Backup.

DNFSP-921

If the name of a network share folder includes Japanese characters, NetVault does not add it.

DNFSP-932

The FileSystem backup and restore job fails to write an entry into the log file when the Path to Backup log and Path to Restore log options are selected.

DNFSP-991

On Windows 2008 and Windows 2003, the System State node does not include the Removable Storage Manager Database node.

The Verify After Backup option does not work for a restarted job instance.

When you submit a policy job created for a UNIX file system on a Windows system, the job status shows “Completed with Warnings,” but no data is backed up.

The following known issues apply to the Backup Windows File Short Names and Restore Windows File Short Names options:

Although VSS backups complete successfully, the message “Error deleting volume snapshot(s): VSS_E_BAD_STATE” is written to the NetVault logs.

If a job restores a Windows symbolic link (file created using mklink, not Windows shortcut), where the symbolic link file exists on the target file system and the data file the symbolic link targets also exists, the data in the targeted data file is lost. Ensure that the data files targeted by symbolic links are included in backups. Quest recommends that you delete the existing symbolic links that you want to restore from the target file system before running a restore job. To avoid any risks of data loss, you can also perform backup of data files possibly at risk before running the restore job.

When a symbolic link is restored, GuardianOS applies the Xattr attribute user.SnACL to it. This behavior is expected and does not have any negative effects.

Backups on GFS and GFS2 can stop responding if the files or directories are frozen.

In an environment with many direct automounts on Solaris Clients, a backup job may remain at “Waiting for Job Options” status while the Plug-in for FileSystem attempts to load the automounts temporarily to determine whether they are on remote systems. This delay can be alleviated by selecting the “Backup through Remote Mounts” option. If necessary, clear or exclude remote mounts or add the following stanza to the file nvfs.cfg:

[Performance:DoRecursiveAutoMountScan]

Value=FALSE

Restore operation of multi-volume selection for an offhost backup fails after successful off-host backup for multi-volume selection.

NV-48 (NVBU‑18349)

The nvreport utility does not work in the MSP environment.

NVBU-18346

A tenant user can see and delete other tenant users’ Plug-in Options and Source sets.

NVBU-19795

Platform

For complete supported platform information, see the Quest NetVault Compatibility Guide available at https://support.quest.com/technical-documents.

Memory

Memory requirements on a target system can vary based on the intended use.

Hard disk space

A NetVault server installation requires about 800 MB of disk space on Windows-based systems and 800 MB of disk space on Linux-based systems.

Operating system

NetVault Server

The server can be installed on the following operating systems:

NetVault Client

The client can be installed on the following operating systems:

For more information, see the Quest NetVault Compatibility Guide available at https://support.quest.com/technical-documents.

Web browser

The NetVault WebUI supports the following browsers: