Increase the limit of allocated memory for the Spotlight Cloud Diagnostic Server:
1. Go to C:\Program Files\Quest Software\Cloud Diagnostic Server\Agent\bin folder
2. Locate SpotlightCloudDiagnosticServer.ini file and make a backup of it outside of here. Please don’t rename or backup file in the same path.
3. Open SpotlightCloudDiagnosticServer.ini file with Notepad
4. Replace "-Xmx4096m" value with "-Xmx8192m"
5. Save, overwrite the file and close the file
6. Restart Spotlight Cloud Diagnostic Server services