On the DCs, exclude the backupagent64.exe (preinstalled agent) and erdagent.exe processes from anti-virus scanning. If agent-based restore method is used, also add to the list of exceptions the following files that are copied to the "C:\Windows\RecoveryManagerAD" directory during this process:
eriagent.exe
onlinerestoreadapter.exe
LsaHlp.dll
On the RMAD server in the paths:
C:\ProgramData\Quest\Recovery Manager for Active Directory
Exclude:
- Backups.mdb and ERDiskAD.mdb files
- Path to where the backups are stored.
- Path to where the backups are extracted
- Log folder path.
On the Agent side or DC in the paths:
C:\ProgramData\Quest\Recovery Manager for Active Directory
C:\ProgramData\Quest\Recovery...
C:\Program Files\Quest\Recovery...
C:\Windows\RecoveryManagerAD
Path to where the backups are stored on the DC if applicable.