Complete removal of Metalogix Archive Manager from an environment and uninstall (4300298)

To completely uninstall Archive Manager Exchange Edition from your environment, follow this process:

1. Restore ALL archived data
2. Uninstall Archive Manager forms
3. Uninstall Metalogix Archive Manager Exchange Edition Outlook AddIn from the clients
4. Un-register OWA Web forms
5. Uninstall components from the Exchange Server (Exchange 64-bit extentions)
6. Uninstall Archive Manager Exchange Edition

Let’s describe these tasks in detail:

I. Prior to uninstalling of the software, ALL DATA being archived in HSM MUST BE RESTORED back to Exchange Server, otherwise these data will be lost after uninstalling of Archive Manager Exchange Edition.

5. Choose the Restore items filtered and click Next.



6. In the Settings window click Add all button to add all mailboxes that still exist in Exchange.


 

7. All selected mailboxes will be displayed in the Selected mailboxes list. If you select Delete document after restore check box, restored messages will be marked for deletion in the archive. Now click the Filter button to choose the message classes to restore.

8. The message filter pops-up. Select ALL message classes and click Apply, then Next.


 

9. In the Summary window read the summary. Click Finish.

II. When all data has been restored, Archive Manager forms can be uninstalled:

These custom forms need to be uninstalled with the Forms Installer tool on the archive server. This tool can be found in the Metalogix program group on the Start Menu.

How to do it:

 

1. Log-on to the archive server with the superuser account and create an Outlook profile to use. Make sure you are not using cache mode.

2. Run the setup of the Forms Installer tool from the Metalogix Start Menu program group.

3. Select the Uninstall option and click Next. When prompted select the Outlook profile you created.

7. Finally click Uninstall and then Finish.