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Error connecting to Blackberry server "Unable to retrieve time zone information for the remote se
설명
When trying to connect to the Blackberry Enterprise Server (BES) you may receive the error "Unable to retrieve time zone information for the remote server"
원인
MessageStats cannot retrieve the time zone information from the Blackberry Enterprise Server (BES) through the Windows Management interface (WMI)
해결 방안
WORKAROUND:
To resolve this issue please ensure that the MessageStats task execution service account is a member of the local administrators group on the Blackberry Enterprise Server.
추가 정보
To retrieve this information using native Microsoft tools follow the process outlined below while logged into the MessageStats server as the MessageStats task execution account
1) Click Start |Run
2) Type in wbemtest
3) Click Connect
4) In Namespace type \\<BlackBerryServer>\root\cimv2
5) Click Connect
6) After connection success Click Query
7) In the Enter Query box type select * from Win32_TimeZone
8) Click Apply
If you have all the appropriate permissions this should come back with results e.g. Win32 TimeZone.StandardName="Atlantic Standard Time"
