Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
FLR Error: -1 Timed out waiting for stream pattern
설명
Executing a file level restore from a selected savepoint or from manifest fails with error Error: -1 - Timed out waiting for stream pattern.
원인
There is a communication problem within the virtual appliance and the repository. This issue can be verified by looking at the librofsDell or samba logs within the /var/log folder inside the virtual appliance.
해결 방안
As it is a communication problem, please verify the following:
The Virtual Appliance should be able to communicate with the vRanger server and the repository.
The Virtual Appliance should be able to resolve the FQDN of both vRanger server and the repository correctly. Test ping from both vRanger and VA to verify it is resolving to the correct IP address.
Verify that 22/TCP (SSH) and 445/TCP (CIFS) ports are open to the vRanger server.
Increase the virtual appliance resources if it is under heavy load.
