Console splash screen appears but application never opens - Active Administrator 6.x
The Active Administrator Console is installed on a new system. When the user opens the application, the splash screen appears and user is presented with the opportunity to enter a license or begin evaluation. When either option is chosen, the splash screen disappears, but the application does not open.
Application never opens and no errors appear in the Application.evt log
If the AA Console is on a Windows 7 or Windows Server 2008, UAC (User Account Control) is preventing the pop up window that allows user to specify the name of the Active Administrator server.
Right click on the Active Administrator Console icon and “Run as Administrator” (hold the shift key if needed to see Run as).
Select the appropriate license option.
Enter the name of the server where the Active Administrator Server Manager is installed.
The Active Administrator Console now functions as expected.