How to configure the Microsoft Outlook Profiles Element in Desktop Authority 9.x (SL4440)

The Microsoft Outlook Profiles object provides the ability to configure one or more client mail profiles. Mail profiles are part of the Windows Messaging system and are used to define the services and options needed to connect the Outlook client to your Microsoft Exchange server. An administrative template can be established that will automatically configure the most common services used by Outlook when your clients log on to the network.

Desktop Authority will automatically create mail profiles for a user on any computer that they log on to. With Desktop Authority performing this necessary administrative task, a visit to each desktop will be saved.

Mail Profile creation requires Internet Explorer 4.01 or greater to be installed on the client.

Exchange 2003, Exchange 2007, Exchange 2010 (single server configuration), and Exchange 2010 (dual server configuration) is supported.

Microsoft Outlook 2003 and above is supported

Mail profile

If user has an existing profile, do not apply the settings below

Select this check box to disable the creation of profiles for users that have existing profiles on the client they are logging in from. Clear this check box to enable the creation of mail profiles regardless of whether there are existing profiles for the user.

Mail profile name

Enter the name to be used for the new profile creation. This can be static text, a Desktop Authority dynamic variable, or a combination of the two. Press the F2 key to select a dynamic variable.

The default value for the mail profile name is $FullName.

Exchange server

Enter the name of the Exchange server to which the profile will be connected to. Type the server name into the field or click the binoculars icon to locate and select a server. Press the F2 key to select a dynamic variable.

Mailbox name

Enter the name of the mailbox the user will be connected to on the Exchange Server. Press the F2 key to select a dynamic variable.

The Mailbox name must match the Display Name, Alias or Distinguished Object name defined for the user on the Exchange Server. To achieve this, use a dynamic variable. This may need to be used in combination with static text.

The default for this field is $UserID, which typically matches the user’s Display Name defined in Exchange.

Delete all profiles except for user's default profile

Select this check box to delete all profiles for this user except the user's default profile.

Rename user's existing default profile if mail profile name is different

If the user mail profile name is different than what is specified as the Mailbox name, select this check box to rename the existing profile. Leave this check box clear to keep the existing profile name.

Delete all backup profiles created during configuration

Select this check box to remove all backup profiles.

Additional mailboxes

Please note that Microsoft Outlook must be opened once on individual client machines before Desktop Authority is able to configure additional mailboxes.

Many times it is necessary to assign a delegate to a mailbox. A delegate is someone who is given permission to view a mailbox other than their own. The mailbox will be added to the delegates profile and be visible to the user when Outlook opens. Click Add to add a mailbox to the Mailbox list. Specify the mailbox owner's UserName as the mailbox name. Click Delete to remove the selected mailbox from the mailbox list.

Additional mailboxes will be assigned to any user who validates for the configuration setting. In order for the user to have permission to view the additional mailbox, the delegate must be granted permission to view the nominated mailbox. Desktop Authority will take care of adding the additional mailboxes to the delegate's profile.

Remove mailboxes not listed here

Select this check box to remove any mailbox associated with the mail profile that is not explicitly defined in the Desktop Authority mailbox list.