Active Administrator 5.x and up - The Number of licensed users has been exceeded
There are more enabled user objects in the licensee’s Active Directory than the number of Active Administrator licenses.
Please see Active Administrator Licensing
To get the license into compliancy the process is the same for all products; contact your reseller or Quest Software representative to purchase more licenses. Quest Software can also be reached at our Contact Us page. When your order has been processed you will be provided with a new electronic license for the total quantity of licenses you purchased.
Using Quest Software products in excess of the licenses you have purchased and installed is a violation of the License Agreement (End User License Agreement or Transaction Product Agreement). You are required to ensure you have sufficient licenses for the number of enabled user objects in your Active Directory.
To find your licensing information see the Active Administrator Application Console License Dashboard. To access this click on "Help" then "License Dashboard" to see detailed license information, including details on what license file has been applied (issue date, expiration date, number of licensed users) as well as details on licensing usage and shows the number of enabled users by domain. This information can be exported to a text file and saved if needed. New license files can be applied and the company licensing agreement (EULA or Transaction Product Agreement) can also be viewed.
From both the Application Console or the Server Management Application license information is also accessible from the ‘Help’ menu, select ‘About’ and then ‘License’ to see existing applied license information or apply new license files and access the company licensing agreement (EULA or Transaction Product Agreement).
The applied license information is also included in the Active Administrator Server Configuration Report for customer convenience.