'Service SharedAccess was not found on computer' when installing agent on Windows 2008 Core Server (SL3369)

The Active Administrator Agent installation service is trying to stop the SharedAccess service temporarily so it can perform the Agent install and is having trouble locating the SharedAccess Service.

Example of Error: 

[DC2-W2K8R2C.BlackComb.LCL][7/31/2009 12:15:47 PM][Error] Service SharedAccess was not found on computer 'DC2-W2K8R2C.BlackComb.LCL' 

1. Close any open Active Administrator consoles that are running.
2. Use SQL Management Studio and connect to the SQL instance housing the ActiveAdministrator database.
3. Select the ActiveAdministrator database and then open a new query window.
4. In the new Query window, type the following command:  

UPDATE tblConfig Set ConfigValue = 'False' WHERE ConfigName='StWmAgtFileCpy'

 

 

Click the Execute button to run the SQL command.

1.  Once the command has run successfully, reopen the Active Administrator Server Management console and install the Agent on the Windows 2008 core server.

2.  Now that the Agent is installed on the Windows 2008 Core server, go back to the query in SQL Management Studio and change 'False' to 'True'. Then run the new query to set  the value in the database back to the default setting.

UPDATE tblConfig Set ConfigValue = 'True' WHERE ConfigName='StWmAgtFileCpy'

 

 3.  Close SQL Management Studio, and then test auditing on the Windows 2008 Core Server to ensure everything is working as expected.