The requested operation cannot be performed on a file with a user-mapped section open
When attempting to reinstall an agent on a Domain Controller the following error reports in the log file:
“The requested operation cannot be performed on a file with a user-mapped section open.”
This message is related to the ScriptLogic Active Administrator Agent service and indicates that the service executable is corrupt.
Go to the Domain Controller(s) receiving this error and rename the C:\Windows\SLAgent folder. Then, attempt to reinstall the agent.
If you still cannot install the agent via the Active Administrator Server Management console, please contact Technical Support at 1-800-813-6415, or http://www.quest.com/support