Quest Knowledge Portal's wizard "Run Data Import" fails sporadically with the following error message: "Unknown error -1073741819 (0xc0000005)"
Quest Knowledge Portal Application Pool parameter "Enable 32-bit applications" is set to 'False'
Quest Knowledge Portal Application Pool parameter "Enable 32-bit applications" should be set to 'True'. To do that, run the following command on the IIS 7 server:
cscript c:\inetpub\adminscripts\adsutil.vbs SET /w3svc/AppPools/Enable32BitAppOnWin64 False
Upon the script execution has been completed successfully, stop and start the Quest Knowledge Portal Application Pool.
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