FTR agents are broken and fail to start up in a 64-bit machine with 64-bit fglam (98470)

FTR agents appear as broken in the Agent Status dashboard and when attempting to start them, it fails.

The agent logs show the following error:

FATAL [Quartz-2] com.quest.ftr.agent.ScheduledCollections - ScheduledCollections caught NoClassDefFoundError during java.lang.NoClassDefFoundError: "Could not initialize class com.jacob.com.ComThread Check installation and path of JAR files. {1}"
java.lang.NoClassDefFoundError: Could not initialize class com.jacob.com.ComThread
at com.quest.ftr.agent.ScheduledCollections$ScriptMsgsCollection.run(ScheduledCollections.java:218)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

Using FglAM 64-bit.

The Foglight Transaction Recorder is supported on both 32 bits and 64 bits systems. The Foglight Transaction Player is only supported on 32 bit systems.
The Foglight Transaction Player runs on 64-bit systems if the 32-bit version of Foglight Agent Manager is installed. FTR agent works only with 32-bit FglaM.

Install a FglAM 32-bit.