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Title
Error: Could not retrieve info from 32bit server on 64 bit OS Platform- Error: TSM Client not ins -
Description
Could not retrieve info from 32bit server on 64 bit OS Platform
Msg 50002, Level 16, State 1, Line 0
TSM Client not installed (could not load tsmapi.dll) on <server\instance> -
Cause
64 bit TSM Client is installed on the server.
LiteSpeed 32 bit executable is not able to communicate with 64 bit TSM Client.
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Resolution
Workaround:
64 bit LiteSpeed executable need to be used to communicate with 64 bit TSM Client.
On the server registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Imceda\SQLLiteSpeed\Engine
Value ExePath
Change it from C:\Program Files\Quest Software\LiteSpeed\SQL Server\Engine\SQLLitespeed.exe
To C:\Program Files\Quest Software\LiteSpeed\SQL Server\Engine\SQLLitespeedx64.exe
It will call the 64bit executable directly by passing the code that re-direct to the 32bit executable.