A number of users fail to become Mailbox Enabled and the NME logs show the following error:
13:00:08 ERROR: [7430-1-54-80004005] Unable to restore directory entry for 'first.last@domain.co.uk'
Prior to this error message the logs show GME looping while trying to find the following DNs - one is sucessfully second is unsucessfuly.
15:59:18 DEBUG: ADFWD::FindObject - fullFilter: (distinguishedName=CN=fistinitiallastname,CN=Users,DC=OUname,DC=OUname)
15:59:18 DEBUG: ADFWD::FindObject returns 1,dn="CN=fistinitiallastname,CN=Users,DC=OUname,DC=OUname",count=1
15:59:18 DEBUG: ADFWD::FindObject - fullFilter: (&(distinguishedName=CN=fistinitiallastname,CN=Users,DC=OUname,DC=OUname)(!(legacyExchangeDN=*)))
15:59:18 DEBUG: ADFWD::FindObject returns 1,dn="",count=0
GME needs to pass this object search to sucessfully Mailbox enable the user.
Upon inspection of the target User in Active Directory, it was found that blanking out the legacyExchangeDN attribute value allowed the Mailbox enable to complete.
Be careful when removing this value as your organisation may require this attibute for other purposes and backward compatibility with earlier versions of Exchange.
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