The NetVault: Backup log contains the following error:
Error creating volume snapshot(s): Unknown VSS error code 0x8000ffff
There will also be a matching Windows Event Viewer Application error:
Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 8193
Date:
Time:
User: N/A
Computer:
Description:
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80070422.
Additionally, the command vssadmin list writers returns no output.
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