Date: July 2006
Affected NV Version: 7.4.x, 8.x up to 11.4
OS Version: Windows
Plugin version: n/a
Application version: n/a
Description: Upgrading and, getting error: "preinstall.sh exited with error code 1"
Symptoms: During an install-on-top or upgrade , you may receive an error "preinstall.sh exited with error code 1". When this happens the upgrade/installation process will terminate and write a preinstall.sh text log file into C:\Documents and Settings\ \Local Settings\Temp directory. Using a text editor to view the contents, you may find that this file contains the following lines:
Failed to remove non-directory 'C:\WINDOWS/system32/libnv6winevt.dll'
Library libnv6winevt.dll is in use
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