Backup of Windows 2008 VM on ESX 4.1 fail (76623)

Cannot backup Windows 2008 VM running on ESX 4.1.

When attempting to backup a Windows 2008 VM you receive the following message.

Message: An internal error occurred during execution, please contact Vizioncore support if the error persists.Error Message: Cannot backup vm 'VMname' - snapshot hardware configuration mismatch. Please commit all open snapshots before continuing backup

This can be caused by having the Advanced configuration option of disk.EnableUUID set to true. To resolve this:

1)Power off the VM

2)Within the VI client select the VM and right click

3)Select Edit settings

4)Select the Options tab

5)Under Advanced select General and then click on the Configuration Parameters button

6)Locate the disk.EnableUUID parameter and change its value to false

7)Click OK twice

8)Power on the VM.

KB Article: 00000521