-
Title
EMWProf updates fail to complete sporadically when run over the network, but consistently complet -
Description
EMWProf updates fail to complete sporadically when run over the network, but finish successfully when the executables are copied locally. An update may fail at different locations with subsequent attempts, &/or may complete correctly without any reconfiguration. Failure to complete may or may not result in an error in the log file.
-
Cause
The fact that the updates fail sporadically & may subsequently succeed without changing any settings indicates some kind of environmental problem or constraint.
-
Resolution
The application is designed in such a way that it reads portions of code, at run time, from the .exe file on disk. This is done to enable a quick load & start with minimum impact on the workstation's system resources. If for whatever reason the next section of code can not be read at a certain stage then the update will fail.
The best workaround in this scenario is to deploy the executable package locally. It may be necessary to configure the tool to also create the log file on the local file system. -
Additional Information
There are some examples of differences in performance with running the updates locally vs. over the network in https://support.quest.com/Search/SolutionDetail.aspx?id=SOL32282.There are further details of other considerations when running updates over slow networks in https://support.quest.com/Search/SolutionDetail.aspx?id=SOL20390.