You may receive the error "the network path was not found" error when launch applications through Web-IT.
The AppPortal can launch same apps without problems.
This issue can be caused by an incorrect configuration of Web-IT Admin page, Windows Domains section. Domain should be provided using NetBIOS name and not FQDN.
- Please open the Web-IT Admin page
- Access Windows Domains section of Farm and modify domains list accordingly (if it not inherited from Global Settings)
- If list is inherited from Global Settings, access Windows Domain section under Global Settings and modify it there
- Save changes
- Close browser on the client and reopen it
- Try to launch apps again
For further details, please refer to the vWorkspace Web Access Guide, page 23.