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Title
No data in the InTrust Plug-in reports after installing ChangeAuditor Agents -
Description
After installing ChangeAuditor Agents the InTrust Plug-in reports contain no data later then the date the Agents were installed.
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Cause
This can occur if event logging feature is not enabled within the ChangeAuditor client. This will allow for both audit streams to exist concurrently.
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Resolution
1)Open ChangeAuditor Client.
2)Select View | Administration
3)Select the Configuration | Agent area
4)Click "Event Logging..." in the top center of the display.
5)Enable the desired event log functionality (Active Directory, File System or Exchange) depending on licensing and configuration.
Agents will pick the new settings up within 15 minutes and events should be logging to their respective event logs at that point. Subsequent gathering and import jobs for reporting within InTrust should return to normal.