Common issues after Performance Analysis 7.0 client upgrade (70694)

Following issues may surface after upgrading to Performance Analysis 7.0 client GUI:

1. Missing dimensions, eg. Segments Groups, Tables, Indexes, Files and Disk.
2. Access Violation in module 'PAO.exe'
   Unable to initialize Performance Analysis.
   Access violation at address 00729647 in module 'PAO.exe'. Read of address 00000060
3. Unable to initialize Performance Analysis.
   Access violation at address 0072961F in module 'PAO.exe'. Read of address 00000060
4. Parunner unable to parse tmp file, Unexpected PROTOCOL found.
5. Unable to reinitialize Performance Analysis
6. Unknown ProductID in established Connection Profile.

1. Close the Performance Analysis GUI client application.

2. Delete or rename the following folders:

For Windows XP / 2000 / 2003

PAO: C:\Documents and Settings\<username>\Local Settings\Application Data\Quest Software\Performance Analysis 6.0
PASS: C:\Documents and Settings\<username>\Local Settings\Application Data\Quest Software\Performance Analysis MSSQL 6.0
Both: C:\Documents and Settings\<username>\Local Settings\Application Data\Quest Software\Performance Analysis Common

For Windows Vista / Windows 7 / 2008:

PAO: C:\Users\<username>\AppData\Local\Quest Software\Performance Analysis 6.0
PASS: C:\Users\<username>\AppData\Local\Quest Software\Performance Analysis MSSQL 6.0
Both: C:\Users\<username>\AppData\Local\Quest Software\Performance Analysis Common

3. Start the Performance Analysis client