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Title
Internal Message Delivery Health Test Causing Error in the Windows Event Logs "EventType=APPCRASH -
Description
This error is in your Application Event logs:
Version=1
EventType=APPCRASH
EventTime=129141910905464897
ReportType=2
Consent=1
ReportIdentifier=7aca6f5a-39d5-11df-8585-00155d20fa01
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=SpotlightDiagnosticTest.exe
Sig[1].Name=Application Version
Sig[1].Value=7.4.0.139
Sig[2].Name=Application Timestamp
Sig[2].Value=4b0342cb
Sig[3].Name=Fault Module Name
Sig[3].Value=RPCRT4.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7600.16385
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4a5bdb3b
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0003b565
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.272.7
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files (x86)\Quest Software\Spotlight on Messaging\ManagementConsole\Binaries\SpotlightDiagnosticTest.exe
LoadedModule[0]=C:\Program Files (x86)\Quest Software\Spotlight on Messaging\ManagementConsole\Binaries\SpotlightDiagnosticTest.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll
LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[5]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[7]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[11]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[12]=C:\Windows\syswow64\GDI32.dll
LoadedModule[13]=C:\Windows\syswow64\USER32.dll
LoadedModule[14]=C:\Windo -
Cause
For Exchange 2003 and 2007 servers, Exchange Server MAPI Client and
Collaborative Data Objects (MAPI CDO) 1.2.1 may become unstable.
This may cause these errors in the event logs. -
Resolution
1. Download the latest version of the MAPI CDO 1.2.1 here http://www.microsoft.com/downloads/details.aspx?FamilyID=e17e7f31-079a-43a9-bff2-0a110307611e&displaylang=en
2. Run and install the ExchangeMapiCdo.exe file and it should eliminate the errors in the event logs.