When adding a VDI machine to a desktop group in the vWorkspace or Virtual Access Suite console you may receive the error message...
"This computer already belongs to another Computer Group" in the vWorkspace or Virtual Access Suite Management Console.
This error is usually caused when a Template computer is built and then added to the vWorkspace or Virtual Access Suite console to install PNTools.
1. Login to the VDI machine reporting this error and stop the Data Collector Service.
2. Launch REGEDIT and browse to:
3. Delete the Value:
4. Restart the Data Collector service
* NOTE: If this is happening during cloning of new VDI computers, the Template machine should have the above procedure done to it as it is the root of the issue. Convert your Template computer to a VM, start it and perform the steps above. Once completed, shutdown the VM and convert it back to a Template.