After an installation or upgrade, the following error is shown in the event log. All exported XML files are being moved to the error folder by the dataloader:
Event Type: Error
Event Source: Data Load Service
Event Category: None
Event ID: 0
The following information is part of the event: DataLoader: [ERROR CODE] Exception has been caught - moving file F:\ArchiveManager\Export\\[CHECKSUM].xml to error folder.
Exception Source: AfterMail EmailObjects
Exception Type: System.Exception
Exception Message: Invalid XML file format: Expected element 'XMLEmail'; got 'To'
Exception Target Site: Load
---- Stack Trace ----
at AfterMail.EmailObjects.XML.Email2.Load(Stream stream)
at AfterMail.EmailObjects.XML.Email2..ctor(Stream stream)
at AfterMail.DataLoader.FileLoader.Load(FolderInfo folderInfo)
Install or upgrade has not been sucessful.
Run through the Archive Manager Installer again:
Start > Programs > Quest Software > Installer
Confirm that all the settings are displayed as expected. This should repair the fault and resolve the error.