FTR script are failing with "No Result File" error showing up in the advanced agent portal.
This also causes white or empty bars to appear in the portal where script run information should be.
There can be several causes for this error message, but this is one of the possibilities.
Macromedia Flash Players below version 8 can cause this issue.
This is because the page may contain Flash objects that FTR can not see if the Flash player is below version 8.
Check the versions of Flash Player in windows\system\Macromed\Flash.
Upgrade Macromedia Flash Player to version 8 or above.