In SQL Server Traditional Chinese environment some keywords in the SQL error log are automatically logged in Chinese words, for example, "Severity" in English becomes "嚴重性". This multi-bytes Chinese characters can cause rules like "DBSS - SQL Server Fatal Current Process Error (severity level 20)" not to be triggered even CT tried to add a log filter's match pattern in Chinese keywording 嚴重性:20.
Non-English language Database, the Chinese characters 嚴重性:20 is not supported in the error log filtering match list
If the sql server error log language of the monitored database is English, the SQL server agent will catch this Severity: 20 and match the filtering list and successfully trigger an alarm.