erwin Mart REST API report getting 500 Internal Server Error (4382312)

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Title

erwin Mart REST API report getting 500 Internal Server Error
Description

When trying out the endpoint from the MartServer -eg :http://xxx.xxx.xxx:portno/MartServer/api/report/generateReport/Entity%20Table%20Attribute%20Column

This endpoint works for catalogs that don’t have a ton of data associated with it. when the model data is large, we encounter 500 error on internal server error
Cause

This is most likely a timeout issue
Resolution
workaround solution

Please increase timeout in these two files

Location:

If SSL is enabled - C:\Program Files\erwin\Mart Portal\Apache\conf\extra\httpd-ssl.conf

If SSL is not enabled - C:\Program Files\erwin\Mart Portal\Apache\conf\extra\httpd-vhosts.conf
Meaning
- connectiontimeout=5
  → Apache waits 5 seconds to establish a TCP connection to the backend.
- timeout=60
  → Apache waits 60 seconds for a response from the backend after the connection is established.
- Increase timeout x100 or even x1000 times depending on data amount

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