It is not possible to download Toad Data Studio because we receive a message stating that the account is no longer under maintenance.

We have a valid maintenance contract.
downloading the wrong installer
Make sure you are downloading the correct product.
There are two different installers for Toad Data Studio:
The Toad Data Studio Subscription installer
and the Toad Data Studio installer
Note: This applies to versions prior to 2025 R2. From version 2025 R2 ,Toad Data Studio uses a single installer for both Subscription and Term users. Features such as AI Explain and Auto-Update are enabled or disabled dynamically at runtime, depending on the user’s license