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Users can be provided with a license number that can be added to enable Foglight AI features.
Resolution
To add a new Foglight AI license
In the main Administration page, click the Manage Foglight AI License link
A popup appears. If prompted, first Sign into your Quest Account. Users might be signed into their Quest account to activate their AI Alarms license
In the field below the message "To activate the Foglight AI feature, please enter the license number provided by your product vendor or sales representative." enter in the license number (in the form XXX-XXX-XXX).
Click the Apply button
If the license does not activate, continue with these steps
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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Product(s):
Foglight Cloud
Hosted
Foglight
8.2.0, 8.1.0, 8.0.0, 7.3.0
Foglight Evolve
8.1.0, 7.3.0
Foglight for Databases
8.2.0, 8.1.0, 8.0.0, 7.3.0
Topic(s):
Troubleshooting
Article History:
Created on: 1/23/2026 Last Update on: 7/29/2026
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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