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Cache Credential job is failing with the following error (BT-CredentialCache) Result code: 1 GetCred.exe returned a failure code of 1
Cause
There is a timeout setting that is too short on your Cache Credential job or the end user is cancelling the pop up box.
Resolution
Review and increase timeout setting or ask the end user to enter target credentials instead of cancelling
Additional Information
For additional information pertaining to this setting please see the below link. Search for "CONFIGURING THE CREDENTIAL CACHE PROFILE"
https://support.quest.com/technical-documents/on-demand-migration/current/active-directory-user-guide/11#TOPIC-1601763
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
On Demand Migration
Current
Topic(s):
Troubleshooting
Article History:
Created on: 7/5/2023 Last Update on: 11/28/2025
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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