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On 11.3.0.5010 the version is showing as 10.3.0.5010 when using a custom graphic
Description
After upgrading to 11.3.0.5010 and selecting a Custom graphic from Client Configuration | Global Options | User Management Options | Visual, the version displayed on clients during the logon event is 10.3.0.5010.
Cause
This is a known issue and it was reported under the product defect number DAMS-5600
Resolution
Status: The defect DAMS-5600 will be fixed in a future release. When the new version is released, please refer to the “Resolved Issues” and "New Features" sections of the Product Release Notes for a complete list of change request ID's addressed in the new release. These are available in our Documentation section of the Support Portal.
Workaround: Switch to Default graphic and it will show the correct version.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
KACE Desktop Authority
11.3.0, 11.3
Topic(s):
Technical Solutions
Article History:
Created on: 5/9/2023 Last Update on: 11/20/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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