Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Physical hostname of EC2 appears when adding Oracle agent
Description
When adding an Oracle EC2 into monitoring (Database and OS agents) by default the host name comes in as the physical hostname of the EC2 (ip-100-XX-XX-XX) instead of the server hostname.
Resolution
WORKAROUND
Contact support for a hotfix for this issue.
STATUS
This issue has been logged as defect FOG-5394 and has been fixed in the Fogligjt 8.0 and higher versions of the Oracle cartridge.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Foglight
7.1.0, 6.3.0, 6.1.0, 6.0.0, 5.9.8, 5.9.7
Foglight for Databases
7.1.0, 6.3.0, 6.1.0, 6.0.0, 5.9.7
Topic(s):
Troubleshooting
Article History:
Created on: 3/15/2023 Last Update on: 7/22/2025
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
Search All Articles
IE 8, 9, & 10 No longer supported
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.
