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If email report is failing despite of the fact of the successful SMTP test.
Cause
Upon the upgrade often alerting and reporting fails
Resolution
Simply disable the SMTP settings under the configuration in the console and commit 'SAVE' and re-enable back to what it was to refresh the stale string.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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7.6.2, 7.6.1, 7.6, 7.5, 7.4, 7.3
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Topic(s):
Troubleshooting
Article History:
Created on: 2/2/2023 Last Update on: 7/9/2026
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