Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Search for ExtensionAttribute X Changed in particular OU returns no results
Description
Creating a search for changes in ExtensionAttribute X, using the Active Directory Subsystem results in zero records being returned
Resolution
The Extension Attributes are monitored using the Exchange Facility. Create the search using the Exchange Subsystem instead of Active Directory Subsystem:
Under WHAT tab, click the down arrow next to Add, select subsystem and then select Exchange
Under Scope select "This Object and all Child objects"
Search for or select the OU, User or Group you want to search against, click "Add", then click OK. NOTE: If you want to search against the members of a group, select "Members of this group" under Scopes and then add the group
Save and run the search
Note: As these attributes are monitored by the Exchange Facility a Change Auditor for Exchange license is required. The Change Auditor for Active Directory license is not sufficient to monitor these attributes.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Change Auditor
7.4, 7.3, 7.2, 7.1.1
Topic(s):
Troubleshooting, Configuration
Article History:
Created on: 12/8/2022 Last Update on: 1/25/2024
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.