How to make sure your system meets the following minimum hardware and software requirements?
Visit the Diagnostic Server section of the System Requirements help page for complete list of requirements.
Note: It is also recommended that folder exclusions are made on the Antivirus software for the Spotlight Diagnostic Server and Client, since the spotlight file structure is in constant update and this activity may appear suspicious to the antivirus and therefore have a negative impact on its performance, the default path are shown below: