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ERROR: "Unable to open server [80070057] The Parameter is incorrect" when going through the MNE migration wizard.
Description
When going through the Migrator for Notes to Exchange (MNE) migration wizard, you may experience the following error:
"Unable to open server [80070057] The Parameter is incorrect"
Cause
Using the Office 365 "click to install" version of Office 2016, installed from within the Office 365 portal.
Resolution
Migrator for Notes to Exchange (MNE) does not currently support the "click to install" version of Office 2016 that is installed from within the Office 365 portal. This version of Office 2016 will need to be uninstalled from the MNE migration server and the "ISO version" of Office will need to be installed in it's place.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Migrator for Notes to Exchange
Topic(s):
Troubleshooting
Article History:
Created on: 4/20/2017 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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