On the FTR Intelligent Agent the network times shown on the tabs for Summary and Network Details differ.
The Network Time in the Summary tab and times in the Network Details tab are calculated by two different processes.
Network Time in Summary tab:
When the instruction is ready to run, FTR will start a timer based on the local machine clock, and when the instruction is ended, FTR will calculate the timer's elapsed interval and show the result in the Network Time on the Summary tab.
Times shown in the Network details tab:
The Network details times are coming from the headers in the network packages. It’s in another thread to record each request details.
Because these numbers are calculated by two different methods the two values will not match exactly.
This issue has been assigned Quest Tracking ID ESC-932 for consideration in a future release.RESOLUTION(1):
The Network Time in the Summary tab and times in the Network Details tab are calculated by two different processes.
Network Time in Summary tab:
When the instruction is ready to run, FTR will start a timer based on the local machine clock, and when the instruction is ended, FTR will calculate the timer's elapsed interval and show the result in the Network Time on the Summary tab.
Times shown in the Network details tab:
The Network details times are coming from the headers in the network packages. It’s in another thread to record each request details.
Because these numbers are calculated by two different methods the two values will not match exactly.
RESOLUTION(2):
This issue has been assigned Quest Documentation Tracking ID APMDATA-1750 for consideration in a future release.