1. Check if the users has full permissions:
Make sure the user running Spotlight (UserA),and the user in the connection properties(UserB), both in Administrators group on remote machine;
2.Check if run the query in wbemtest.exe has same error , try that from the local server (REJSTSTORASRV1) and remote server (the host installed Spotlight):
a) Start >> run "wbemtest"
b) For local server, connect with the default setting, for remote connect, add the remote IP to the namespace like \\10.30.154.40\root\cimv2, and input the correct credentials;
c) Run a query like "Select * FROM Win32_PerfRawData_PerfOS_Processor" .
3. If has same error in webmtest, try reregister PerfMonCounters and WMI classes:
a) Open an CMD window on the target system.
b) Go to the following directory: c:\windows\sysWOW64\
c) Type the following commands:
lodctr /R
wmiadap.exe /f
d) Restart “winmgmt” service or reboot the system, and connect from Spotlight again.
4. If the connection still have error, ensure that the following is not set and enabled in the registry:
KEY: “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PerfProc\Performance”
Field: “Disable Performance Counters”
Value: 1
If the entry is found and the value set to 1, set it to 0 and reboot the system.
5. If still has problem, you might need to raise a support ticket to Microsoft to ask more help.
