Attempt to export messages to individual .msg files may fail with the following error message:
“An error occurred while processing the message with subject “” from “”. Details: The system cannot find the path specified.”
WORKAROUND
CAUTION: The next steps involve making changes to the system registry. Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data on the computer.
1. On the Recovery Manager for Exchange computer, start Registry Editor: Click Start, then click Run, type regedit, and click OK.
2. Do one of the following:
- In a 32-bit edition of Windows, expand the appropriate nodes to locate and select the subkey HKLM\SOFTWARE\Quest Software\Recovery Manager for Exchange\EnableExtraRecipientsProcessing
- In a 64-bit edition of Windows, expand the appropriate nodes to locate and select the subkey HKLM\SOFTWARE\Wow6432Node\Quest Software\Recovery Manager for Exchange\EnableExtraRecipientsProcessing
3. From the main menu, select Edit | Modify.
4. In the dialog box that opens, under Value data, change the value to false, and click OK.
STATUS
Waiting for fix in a future release of Recovery Manger for Exchange.
