Your attempt to register a new storage may fail when you use the Exchange Emulation feature to register an Exchange Server database held on a backup server running Symantec NetBackup version 7.5.0.5.
This issue only occurs when the Recovery Manager computer does not have a disk volume whose letter is identical to the one on which the database being registered resided on Exchange Server.
This issue is caused by a problem known to exist in Symantec NetBackup 7.5.0.5 and described in Article TECH196858 available on the www.symantec.com Web site. For a complete description of the problem, follow this link: http://www.symantec.com/docs/TECH196858.
WORKAROUND 1
1. Make sure the Recovery Manager for Exchange computer has a disk volume whose letter is identical to the one on which the database you want to register resided on Exchange Server.
2. Retry the storage registration operation.
WORKAROUND 2
1. Downgrade Symantec NetBackup from version 7.5.0.5 to 7.5.0.4
2. Retry the storage registration operation.
