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Title
Error when using Self-Service Desktop Migrator: "ERROR: [4988-24-202-8004010F] Unable to add mess -
Description
The following error is seen, when migrating a NSF database to PST using Microsoft Outlook 2000 (with Self-Service Desktop Migrator):
ERROR: [4988-24-202-8004010F] Unable to add INTRASTORE message service to profile ~DTMIG-4AE0E714-00000B7C-00000E4C-1
CreateMsgService:
MAPI error 8004010FERROR: [4988-24-267-00000000] Unable to add MSPST MS, MPUPST MS, INTRASTORE message service to profile ~DTMIG-4AE0E6FC-00000B7C-00000E4C-0
Unable to find any PST services! Please check MAPISVC.INF for PST services. -
Cause
Microsoft Outlook 2000 is configured in Internet Only mode.
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Resolution
Re-configure Microsoft Outlook 2000 to Corporate or Workgroup mode.
Steps for changing the Email Service mode in Microsoft Outlook 2000:
1. Launch Microsoft Outlook.
2. Select Tools | Options | Mail Delivery tab.
3. Click Reconfigure Mail Support... button.
4. Change the E-mail Service option to Corporate or Workgroup.
5. Click Next, another dialog appears. Click Yes to confirm the setting. Outlook will restart and re-configure to use the above service option.